Returns/Refunds - Dr. Fossum's Pet Care

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Our products are Sold at veterinary practices and DrFossums.com

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Returns/Refunds Feedback Questionnaire

We promise our customer's a 100% satisfaction guarantee. If you are not satisfied with our product, please fill out our form and we will initiate the a refund if you received your order within 30 days. We ask you to fill out this survey so we can continue to improve our products. We appreciate your feedback!

Email *

What is the name of your pet?

What was your order number? *

What product did you purchase? *

What was the reason for your pet to try Dr. Fossum's products?

Cognitive functionMobilityJoint painAnxietySleep issuesGeneral wellnessWound careOther

Other reason

What is the reason for the return?

Other reason for return

How long did your pet take the tincture prior to initiating the return?

Other reason for how long the tincture was used

If your pet wouldn't take the tincture. Did you try to put the tincture on the pets food?YesNoOther

Other reason for pet not taking tincture

Please confirm that you gave the product to your pet twice a day, every day. *Yes, I confirm that I gave the product twice a day, every day.No, I did not give the product twice a day, every day.

Where did you purchase the product?DrFossums.comVeterinary PracticePet StoreOther

Please indicate the vet practice that you purchased from

Please indicate the pet store that you purchased from

Please indicate where you purchased the product from

Please confirm that you received the product within 30 days of your return. *Yes, I’ve received the product within 30 days.No, It has been more than 30 days.

Is there any other feedback that you would like to give us?

Please fill out this form and return the product to the location that you purchased it at. We will send you an email with the next steps. Please allow 2 business days for us to process your return.

Please do not fill in this field.

30-Day Money Back Guarantee

Dr. Fossum’s Pet Care produces the best products on the market. Like any product, we understand that it doesn’t work 100% of the time. If you aren’t satisfied with our product, we will refund 100% of your money!

(413) FOSSUMS
(413) 367-7867
[email protected]

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*In order to remain compliant with California Feed & Livestock Drug Laws & Regulations, Dr. Fossum's Pet Care equine product is not available for sale or shipment in the state of California.

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